Shipping & Payment Policy - Oriental trade co uk

1. Payment Information

We accept the following secure payment methods:

PayPal
Debit Cards
Credit Cards

All payments are processed securely through trusted third-party payment providers.
We do not store or have access to your full payment details.

Orders will only be processed once payment has been successfully received.

2. Company Information

This website is operated by Oriental Trade LTD, a company registered in the United Kingdom.

Registered Address:
64A Roseville Road
Leeds, West Yorkshire
LS8 5DR
United Kingdom

Email: info@orientaltrade.co.uk

3.Shipping Information

Delivery Address

Orders are shipped only to the delivery address provided at checkout.
Please ensure that your address is accurate and complete, as we cannot be held responsible for delays or delivery issues caused by incorrect or incomplete address details.

4. Dispatch Time

Orders are dispatched within 1 working day after payment confirmation.

5. UK Shipping

Courier: Royal Mail
Service: 2nd Class Signed For
Estimated delivery time: 2–3 business days

6. International Shipping

Courier: Royal Mail Signed & Tracked

Estimated delivery time: 4–6 business days

Delivery times may vary depending on destination and local postal services.

7. Tracking Information

Once your order has been dispatched, you will receive a tracking number via email, allowing you to track your parcel at every stage of delivery.

If you have not received your order within 10 business days, please contact us and we will be happy to assist you.

8. Delivery Delays

While we aim to deliver all orders within the estimated timeframes, delays may occasionally occur due to circumstances beyond our control, such as courier delays, weather conditions, or peak periods.

We appreciate your patience and understanding in such cases.