Privacy Policy | Oriental Trade LTD | UK Data Protection

Who we are

At Oriental Trade LTD, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with us.

1. Who We Are

“We”, “us”, or “our” refers to Oriental Trade LTD, registered and operating in the United Kingdom:

Oriental Trade LTD
64A Roseville Road
Leeds, West Yorkshire
LS8 5DR
United Kingdom

Email: info@orientaltrade.co.uk

2. Information We Collect

We may collect the following types of personal information:

Marketing preferences when you subscribe to newsletters or promotions

Contact details such as name, email address, phone number, and delivery address

Order and transaction information related to purchases made on our website

Payment information, which is securely processed and stored by third-party payment providers

Communication data, including emails, messages, and customer support enquiries

3. How We Use Your Information

We use your personal data to:

Comply with legal and regulatory obligations

Process and fulfil your orders

Communicate with you regarding purchases, enquiries, or support requests

Send marketing communications (only where permitted or consented)

Improve our website, products, and services

Detect and prevent fraud or misuse

Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Our legitimate business interests, where these do not override your rights

Your consent

Performance of a contract

Compliance with legal obligations

5. Sharing Your Information

We may share your information with:

Trusted service providers such as payment processors, delivery partners, and IT services
Legal or regulatory authorities where required by law
Third parties in the event of a business sale, merger, or restructuring

We never sell your personal data.

6. Marketing Communications

You will only receive marketing communications if you have opted in or if legally permitted.
You can unsubscribe at any time using the link in our emails or by contacting us at:
📧 info@orientaltrade.co.uk

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.